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Accessibility Statement for Thru Health

Thru, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Thru, Inc. takes the following measures to ensure accessibility of the Thru Health website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Thru Health website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.


We welcome your feedback on the accessibility of the Thru Health website. Please let us know if you encounter accessibility barriers.

  • Phone: (888) 294-8478
  • E-mail:
  • Postal Address: 1000 Quail Street, Suite 188, Newport Beach, CA 92660

We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of the Thru Health website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Thru, Inc. assessed the accessibility of Thru Health website by the following approaches:

  • Self-evaluation

Evaluation report

An evaluation report for Thru Health website is available at:


This statement was created on 12 September 2022 using the W3C Accessibility Statement Generator Tool.


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